World class add-ons
for everyone using Zendesk
Exclusively build on the Zendesk platform
Trusted by more than 1500 businesses
Power Suite: Suspended lists. Categorize suspended tickets to your needs.
Commerce Suite: Order view. Display order info to agents.
Macro Suite: Usage. Learn about actual Macro usage.
Macro Suite: Ticket Assessment. Find the handtyped responses.
Power Suite: Export. Data at fingertips.
Power Suite: Retention policies. Delete data when needed.
Commerce Suite: Manual refunds. Refund customers when PSPs no longer can.
Macro Suite: Placeholders. Write better responses.
Power Suite: Agent Assist. Assist agents in writing.
Power Suite: Shortcuts. Instant access business systems.
Power Suite: Suspended lists. Categorize suspended tickets to your needs.
Commerce Suite: Order view. Display order info to agents.
Macro Suite: Usage Learn about actual Macro usage.
Macro Suite: Ticket Assessment Find the handtyped responses
50 Million
Tickets, Users & Attachments
Processed in Zendesk
for compliancy
8 Thousand
App installations
On SMB, Mid-Market and
Enterprise customers
-20%
Time reduction on tickets
Compared to not using
our apps in Zendesk
100+
Additional features To add to your Zendesk
85%
Self-service Installations of features
100%
Privacy first Everything stays in your Zendesk
Grow more powerful on Zendesk
Sparkly offers a complete set of tools to expand your Zendesk,
to manage your set-up, improve your macros and more.
Sparkly maximizes features in your Zendesk
Do you have an idea?
Or just a problem without a solution..
Let’s explore together. Your idea could literally be the future. Sometimes even beneficial for more teams than your own.
Most of our apps originated from ideas of smart people like you. Feature requests for existing apps, complete new features for Zendesk. Amaze us!
Share idea