Creating Headspace
for Customer Service Teams
Exclusively built on Zendesk
Trusted by more than 1500 businesses.
We bring extra power to Zendesk users.
Power Suite: Suspended lists. Categorize suspended tickets to your needs.
Commerce Suite: Order view. Display order info to agents.
Macro Suite: Usage. Learn about actual Macro usage.
Macro Suite: Ticket Assessment. Find the handtyped responses.
Power Suite: Export. Data at fingertips.
Power Suite: Retention policies. Delete data when needed.
Commerce Suite: Manual refunds. Refund customers when PSPs no longer can.
Macro Suite: Placeholders. Use placeholders to write better responses.
Power Suite: Agent Assist. Assist agents in writing.
Power Suite: Shortcuts. Instant access business systems.
Power Suite: Suspended lists. Categorize suspended tickets to your needs.
Commerce Suite: Order view. Display order info to agents.
Macro Suite: Usage Learn about actual Macro usage.
Macro Suite: Ticket Assessment Find the handtyped responses
Inform customers
proactively
Proactivity is a way of defusing potential challenges before they become problems. The app helps preventing a lot of frustration.
Bulk Process.
Save time.
Your support team no longer needs to manually create tickets for requests. Your customer immediately has an individual touchpoint to connect with you.
Take control.
Gain relationship.
We all like to be trusted. That also means taking control whenever things go different than expected. Let your customer know you take control and are honest.
Sparkly is bringing Headspace to Zendesk
Do you have an idea?
Or just a problem without a solution..
Let’s explore together. Your idea could literally be the future. Sometimes even beneficial for more teams than your own.
Most of our apps originated from ideas of smart people like you. Feature requests for existing apps, complete new features for Zendesk. Amaze us!
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