Start outbound
conversations
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The companies you use, use our software
Proactively message your customers in bulk
Works for structured messaging, or for ad-hoc needs
The missing feature from Zendesk
Take app tourInform customers
proactively
Proactivity is a way of defusing potential challenges before they become problems. The app helps preventing a lot of frustration.
Bulk Process.
Save time.
Your support team no longer needs to manually create tickets for requests. Your customer immediately has an individual touchpoint to connect with you.
Take control.
Gain relationship.
We all like to be trusted. That also means taking control whenever things go different than expected. Let your customer know you take control and are honest.
Apply Macro
Create via search
Rich comment editor
1k ticket limit
Edit Macro
Create via import
Problem/incident relation
Internal notes
5k ticket limit
1 Feature request / year
Onboarding training
15k ticket limit
Sparkly maximizes features in your Zendesk
Do you have an idea?
Or just a problem without a solution..
Let’s explore together. Your idea could literally be the future. Sometimes even beneficial for more teams than your own.
Most of our apps originated from ideas of smart people like you. Feature requests for existing apps, complete new features for Zendesk. Amaze us!
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