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Proactively message your customers in bulk

Works for structured messaging, or for ad-hoc needs

The missing feature from Zendesk

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Inform customers
proactively

Proactivity is a way of defusing potential challenges before they become problems. The app helps preventing a lot of frustration.

Bulk Process.
Save time.

Your support team no longer needs to manually create tickets for requests. Your customer immediately has an individual touchpoint to connect with you.

Take control.
Gain relationship.

We all like to be trusted. That also means taking control whenever things go different than expected. Let your customer know you take control and are honest.


Team €49 per month

Apply Macro

Create via search

Rich comment editor

1k ticket limit

Professional €99 per month

Edit Macro

Create via import

Problem/incident relation

Internal notes

5k ticket limit

Enterprise €249 per month

1 Feature request / year

Onboarding training

15k ticket limit

Developed exclusively for Zendesk
Free 7 day trial

Idea?

Let’s explore together. Your idea could literally be the future. Sometimes even beneficial for more teams than your own.

Most of our apps originated from ideas of smart people like you. Feature requests for existing apps, complete new features for Zendesk. Amaze us!

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Sparkly was born in Amsterdam

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Proactive Bulk Tickets

Installation - Trial app

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