Do you like to solve problems
before they become issues?

The companies you use, use our software

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Inform customers proactively
Proactivity is a way of defusing potential challenges before they become problems. The app helps preventing a lot of frustration.

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Take control. Gain relationship.
We all like to be trusted. That also means taking control whenever things go different than expected. Let your customer know how you take control and are honest.

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Bulk Process. Save time.
Your support team no longer needs to manually create tickets for order delays or warehouse issues. Proactive Bulk Tickets giving your customer an immediate and individual touchpoint to connect with you.

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Sparkly is bringing Headspace to Zendesk

Do you have an idea?
Or just a problem without a solution..

Let’s explore together. Your idea could literally be the future. Sometimes even beneficial for more teams than your own.

Most of our apps originated from ideas of smart people like you. Feature requests for existing apps, complete new features for Zendesk. Amaze us!

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Proactive Bulk Tickets

Installation - Trial app

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